Privacy NM Protocols CPLIC - colonialpenn.com
New Mexico Notice Of Confidential Abuse Information Practices
You may request designation as a Protected Person if you are or have been a victim of domestic abuse and, you are a current or proposed policyowner, current applicant, current or proposed principal insured, covered dependent under a policy, or current claimant for insurance benefits.
Except for disclosures permitted by law, as a designated Protected Person you may ask us to restrict disclosure of your confidential abuse information. You may also ask us to communicate with you in a different way, such as directing your mail regarding policy transactions to a post office box or other designated location. Please ask us in writing. We will consider all reasonable requests. If we are unable to accommodate a new or ongoing request, we will explain why to you in writing.You can obtain a copy of our Confidential Communication Request Form on our company websites click here.
As a designated Protected Person, you may ask to see or receive a copy of the protected abuse information that we maintain about you. Please ask us in writing. We will need your full name, mailing address, and policy number(s). We will respond within the time frame required by law, generally about 30 days after receipt. Your request should be signed by you or your legal representative.
As a designated Protected Person, you may ask us to correct, amend, or delete the confidential abuse information that we maintain about you. Please ask us in writing. We will need your full name, mailing address, and policy number(s). If we agree to your request, we will make reasonable efforts to communicate the correction, amendment, or fact of deletion to other parties who may need this information. If we are not able to comply with your request, we will provide the reason for our decision, and inform you of your right to submit a statement indicating the disputed information and your basis for disagreeing with our decision. We will retain this statement in your file.