Colonial Penn Life Insurance Company (Colonial Penn) complies with applicable Federal civil rights laws, and does not discriminate, exclude people, or treat them differently based on race, color, national origin, age, disability, or sex.
Colonial Penn provides free aids and services to individuals with disabilities as well as language assistance services to individuals whose primary language is not English. If you need assistance, call our Customer Service at 1-800-523-9100.
If you believe that Colonial Penn has discriminated against you in any way, you may contact us at:
Colonial Penn Life Insurance Company
399 Market Street
Philadelphia, PA 19181
1-800-523-9100
Information on how to submit your concerns to the California Department of Insurance can be found on their website: www.insurance.ca.gov/01-consumers/101-help. You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U. S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C 20201
1-800-368-1019, 1-800-537-7697 (TDD)
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