Customer Reviews
Trusted by customers like you
Don't take our word for it, see what customers have to say about their Colonial Penn experience.
State
[{"authorName":"Emilie C.","publisherDate":"November 17, 2024","rating":1,"content":"They lied about everything "},{"authorName":"Marian R.","publisherDate":"November 14, 2024","rating":5,"content":"Thank you "},{"authorName":"Jerry W.","publisherDate":"November 14, 2024","rating":5,"content":"Excellent custormer service"},{"authorName":"Kevin H.","publisherDate":"November 14, 2024","rating":5,"content":"Mr. Kevin was extremely helpful with helping me. Such a delightful person to work with."},{"authorName":"Janice L.","publisherDate":"November 13, 2024","rating":5,"content":"I had a Superior Customer Service Experience! "},{"authorName":"Roseann C.","publisherDate":"November 13, 2024","rating":5,"content":"Beautiful "},{"authorName":"Brenda E.","publisherDate":"November 13, 2024","rating":5,"content":"Natalia George was awsome"},{"authorName":"Cesar R.","publisherDate":"November 13, 2024","rating":4,"content":"I got some questions to ask "},{"authorName":"Brian H.","publisherDate":"November 12, 2024","rating":5,"content":"Great customer service "},{"authorName":"Valerie S.","publisherDate":"November 12, 2024","rating":5,"content":"Excellent customer service"},{"authorName":"Charles A.","publisherDate":"November 12, 2024","rating":5,"content":"Great company and representatives are knowledgeable and helpful."},{"authorName":"Kimberly M.","publisherDate":"November 12, 2024","rating":5,"content":"Very ftiwnsly"},{"authorName":"Sharon P.","publisherDate":"November 11, 2024","rating":5,"content":"Gayla was super nice and guided me through the process smoothly. Thanks!"},{"authorName":"David E.","publisherDate":"November 10, 2024","rating":5,"content":"Very great service I got from the man I was talking to last week "},{"authorName":"Traci C.","publisherDate":"November 10, 2024","rating":1,"content":"No good review "},{"authorName":"Nikita S.","publisherDate":"November 10, 2024","rating":5,"content":"Seem to be ok "},{"authorName":"Elaine B.","publisherDate":"November 09, 2024","rating":5,"content":"My name is Charles and not Elaine"},{"authorName":"Barbara D.","publisherDate":"November 08, 2024","rating":5,"content":"Enjoyed doing business with her, she was very pro8."},{"authorName":"Joy S.","publisherDate":"November 08, 2024","rating":4,"content":"Went very good thank for your help god bless "},{"authorName":"Carolyn H.","publisherDate":"November 05, 2024","rating":5,"content":"The rep who served my insurance needs was a ray of sunshine. She answered my questions and gave me all the time I needed to make a decision to go with Colonial Penn."},{"authorName":"Valencia L.","publisherDate":"November 05, 2024","rating":4,"content":"thank you for your services"},{"authorName":"Carrie M.","publisherDate":"November 04, 2024","rating":5,"content":"They answer any questions you might have on life insurance "},{"authorName":"Mary L.","publisherDate":"November 03, 2024","rating":4,"content":"Good service From all your people."},{"authorName":"Calvin B.","publisherDate":"November 01, 2024","rating":5,"content":"Great customer service"},{"authorName":"Luis M.","publisherDate":"October 31, 2024","rating":5,"content":"Excellent Agent"},{"authorName":"David C.","publisherDate":"October 31, 2024","rating":5,"content":"Excellent service very very easy to do. The gentleman was great!"},{"authorName":"Amy B.","publisherDate":"October 30, 2024","rating":5,"content":" My agent was more than helpful. Was easy to deal with and helped me all the way."},{"authorName":"Lynn P.","publisherDate":"October 29, 2024","rating":5,"content":"Lynn Phillips "},{"authorName":"Rosemary S.","publisherDate":"October 29, 2024","rating":5,"content":"Great customer service 😊"},{"authorName":"Beatrice F.","publisherDate":"October 28, 2024","rating":5,"content":"This was my best experience with customer service with Colonial Penn Insurance. The agent was highly professional. She answered and explained everything to me nicely so I could understand. Previous agents seemed to be angry with me for asking them to repeat certain things. Thank you Ladawn."},{"authorName":"Patricia N C.","publisherDate":"October 28, 2024","rating":5,"content":"Great service"},{"authorName":"Tammy B.","publisherDate":"October 28, 2024","rating":5,"content":"Fabulous !"},{"authorName":"Danita C C.","publisherDate":"October 27, 2024","rating":4,"content":"Great customer service "},{"authorName":"Lynn J.","publisherDate":"October 25, 2024","rating":5,"content":"Very easy talking with them and they explain everything to me so I understand. "},{"authorName":"Bounetta M.","publisherDate":"October 23, 2024","rating":5,"content":"So Far So Good "},{"authorName":"Etta T A.","publisherDate":"October 23, 2024","rating":5,"content":"Excellent service "},{"authorName":"John C.","publisherDate":"October 15, 2024","rating":4,"content":"Good service "},{"authorName":"Sashia G.","publisherDate":"October 14, 2024","rating":5,"content":"Great customer service "},{"authorName":"Kenneth C.","publisherDate":"October 11, 2024","rating":5,"content":"Great customer service"},{"authorName":"Deforest B.","publisherDate":"October 11, 2024","rating":5,"content":"Very good customer service "},{"authorName":"Janet K.","publisherDate":"October 06, 2024","rating":5,"content":"Great customer service very knowledgeable "},{"authorName":"Katherine R.","publisherDate":"October 05, 2024","rating":5,"content":"Great customer service. I feel relief having Colonial Penn protection. Very affordable."},{"authorName":"Margaret P.","publisherDate":"October 04, 2024","rating":5,"content":"Great "},{"authorName":"Martha M.","publisherDate":"October 04, 2024","rating":5,"content":"Great service "},{"authorName":"Jesus M R.","publisherDate":"October 04, 2024","rating":5,"content":"Muy bueno "},{"authorName":"Marilyn G.","publisherDate":"October 03, 2024","rating":5,"content":"I can't believe how easy it was to sign up for life insurance.\r\nCustomer service is Awesome!!"},{"authorName":"Cynthia J.","publisherDate":"October 02, 2024","rating":5,"content":"Very good customer service skills"},{"authorName":"Sonia I G.","publisherDate":"October 02, 2024","rating":1,"content":"Buen servicio,y atención excelente de parte de la orientadora y vendedora. Gracias"},{"authorName":"Joann S.","publisherDate":"October 02, 2024","rating":5,"content":"Doing an excellent job"},{"authorName":"Mary A A.","publisherDate":"October 02, 2024","rating":5,"content":"Great customer service and very sweet."},{"authorName":"Velma S L.","publisherDate":"October 01, 2024","rating":4,"content":"Very good"},{"authorName":"Charlene A.","publisherDate":"September 29, 2024","rating":5,"content":"Great!"},{"authorName":"Cheryl S.","publisherDate":"September 24, 2024","rating":5,"content":"The Customer agent I spoke with was very helpful. I received the documents she promised . I'm still waiting for a hard copy of my first policy I did almost a tear ago. She assured me I would receive it too."},{"authorName":"Bristor D G.","publisherDate":"September 24, 2024","rating":5,"content":"Excellent service"},{"authorName":"Tina J M.","publisherDate":"September 23, 2024","rating":5,"content":"Very nice, kind and patient. "},{"authorName":"Steven J.","publisherDate":"September 23, 2024","rating":5,"content":"you a great job"},{"authorName":"Mark S B.","publisherDate":"September 23, 2024","rating":5,"content":"Great Inc 👍 company "},{"authorName":"Rosemary M.","publisherDate":"September 23, 2024","rating":5,"content":"Great customer service the people are very nice and very helpful I value this Insurance Co very highly."},{"authorName":"Lisa F.","publisherDate":"September 23, 2024","rating":5,"content":"My experience was great."},{"authorName":"Linda M S.","publisherDate":"September 23, 2024","rating":5,"content":"Great rep for customer service."},{"authorName":"Penny L M.","publisherDate":"September 22, 2024","rating":5,"content":"I got great service "},{"authorName":"Marilyn J W.","publisherDate":"September 22, 2024","rating":5,"content":"Very good customer service. Polite, informative and ready to help with what you need. Pleasure dealing with a person and not a recording."},{"authorName":"Raffaele B.","publisherDate":"September 22, 2024","rating":4,"content":"Very knowledgeable good customer service so far."},{"authorName":"Deborah R A.","publisherDate":"September 22, 2024","rating":5,"content":"I felt they answered all my questions for me to understand. It was great service."},{"authorName":"Ruthamae L.","publisherDate":"September 22, 2024","rating":5,"content":"Keep Up the Great Work!"},{"authorName":"Thomas E H.","publisherDate":"September 21, 2024","rating":2,"content":"Customer service is very good, the prices are high for the coverage. I got a whole life policy from my credit union for half the price. Probably going to cancel the policy. I have twice the coverage for less."},{"authorName":"Lorna R.","publisherDate":"September 21, 2024","rating":5,"content":"Good and informative customer service."},{"authorName":"Madeline A.","publisherDate":"September 21, 2024","rating":5,"content":""},{"authorName":"William C.","publisherDate":"September 21, 2024","rating":5,"content":"The lady I talked with regarding my life insurance was awesome! She listened to my situation and provided me with options I could choose from that fit my budget and the coverage I was looking for.\r\nI'm very happy with my plan and the excellent service I received. "},{"authorName":"Victoria H.","publisherDate":"September 21, 2024","rating":4,"content":"Very helpful and efficient "},{"authorName":"Crystal Y.","publisherDate":"September 20, 2024","rating":5,"content":"Easy process great customer services"},{"authorName":"Donna C S.","publisherDate":"September 19, 2024","rating":5,"content":"Very nice phone conversation and agent. Could be because he is a Southerner!"},{"authorName":"Francis D P.","publisherDate":"September 18, 2024","rating":5,"content":"My representative was very professional, curtious and explained everything to me I had no problem understanding him so I would like to give him a 10"},{"authorName":"Clara A T.","publisherDate":"September 18, 2024","rating":5,"content":"Excellent service and very helpful"},{"authorName":"Martha R.","publisherDate":"September 18, 2024","rating":5,"content":"All was handled wonderful !!! She helped me fit right into the budget I can afford & she explained everything in detail, iam so great full"},{"authorName":"Elizabeth M.","publisherDate":"September 17, 2024","rating":5,"content":"Excellent customer service and staff"},{"authorName":"Dianne J.","publisherDate":"September 17, 2024","rating":5,"content":"Great customer service "},{"authorName":"Jenny P.","publisherDate":"September 17, 2024","rating":5,"content":"Always very helpful when I call."},{"authorName":"Regina J.","publisherDate":"September 17, 2024","rating":5,"content":"Rep was very friendly and knowledgeable. I will probably call back soon for additional coverage.. thank you!!"},{"authorName":"Marlene S S.","publisherDate":"September 16, 2024","rating":5,"content":"I would like to change beneficiaries! Please advise regarding how that can be done. I can be reached @ (614) 743-5260 b/t 9am - 8pm. Thanks,\r\nMarlene Stanford"},{"authorName":"Joann R.","publisherDate":"September 16, 2024","rating":5,"content":"Service is fine"},{"authorName":"Dwana E F.","publisherDate":"September 16, 2024","rating":5,"content":"Ms.Tappen was very easy to talk to, she explained things and I\u2019m so happy to have things took care of."},{"authorName":"Janice S J.","publisherDate":"September 15, 2024","rating":5,"content":"The person I spoke to gave me complete information."},{"authorName":"Rosalind P.","publisherDate":"September 15, 2024","rating":5,"content":"Excellent n professional costumer service "},{"authorName":"Debra K.","publisherDate":"September 14, 2024","rating":5,"content":"Great customer service. Etta Pleasant was very nice & fun to talk to. Very informative as well. "},{"authorName":"Angela S.","publisherDate":"September 13, 2024","rating":5,"content":"Wonderful customer service 👏 sooooo happy I got this life insurance 😀 I am retired & my family don't have to worry about my final wishes. Thank you "},{"authorName":"Darlene B.","publisherDate":"September 12, 2024","rating":5,"content":"Excellent thanks "},{"authorName":"Brian E N.","publisherDate":"September 10, 2024","rating":5,"content":"Mr. James Hebert was very kind and helpful in answering any questions I had."},{"authorName":"Peggy D C.","publisherDate":"September 08, 2024","rating":5,"content":"both young ladies I spoke with were very helpful, polite and business was made very easy. thank you "},{"authorName":"Elizabeth K.","publisherDate":"September 08, 2024","rating":5,"content":"customer service is outstanding"},{"authorName":"Jacquelyn B.","publisherDate":"September 07, 2024","rating":5,"content":"Great customer service."},{"authorName":"Jean D D.","publisherDate":"September 07, 2024","rating":5,"content":"Great customer service 💯💯💯"},{"authorName":"Rose C.","publisherDate":"September 06, 2024","rating":5,"content":"Surrender was not a problem "},{"authorName":"Julia P.","publisherDate":"September 02, 2024","rating":5,"content":"Excellent great information the service was excellent \r\n"},{"authorName":"Joy L K.","publisherDate":"September 01, 2024","rating":5,"content":"Very patient and understanding...\r\nKnowledgeable and great at explaining...\r\nMade me feel very comfortable with my\r\ndecision...\r\n"},{"authorName":"Robin W.","publisherDate":"September 01, 2024","rating":5,"content":"Superb"},{"authorName":"Stephanie S.","publisherDate":"September 01, 2024","rating":5,"content":"Good service and locked in cost. "},{"authorName":"Joelle D.","publisherDate":"August 31, 2024","rating":5,"content":"The agent was great. She was patient\r\n"},{"authorName":"Sandra H O.","publisherDate":"August 31, 2024","rating":5,"content":"They have served my mom very well for the past 15 years\u2026 Now I have my on plan as well,Thank you for your plans "},{"authorName":"Dorothy J S.","publisherDate":"August 31, 2024","rating":5,"content":"The guy I talked to was great and very helpful"},{"authorName":"Terrie D.","publisherDate":"August 31, 2024","rating":5,"content":"Perfect customer service"},{"authorName":"Alta S.","publisherDate":"August 31, 2024","rating":5,"content":"My agent, Jesse Hodge was fantastic! He was professional, friendly and understanding. He was so good that I shared his contact info with a friend. Great asset for the company!"},{"authorName":"Carmen I V.","publisherDate":"August 30, 2024","rating":5,"content":"Excelente "},{"authorName":"Josephine G.","publisherDate":"August 29, 2024","rating":5,"content":"What I enjoy the most is the convenience of increasing my policy over the phone with no hassle.. One call and done. Agents are pleasant and informative. Well done.."},{"authorName":"Jacqueline G L.","publisherDate":"August 29, 2024","rating":4,"content":"Yes it was great customer service only one problem. Your representative spoke very fast it was sort of hard to keep up. When I told him he apologized sincerely. Thank you. Jackie Lawson"},{"authorName":"Monique D C.","publisherDate":"August 29, 2024","rating":5,"content":"Excellent "},{"authorName":"Lee V S.","publisherDate":"August 29, 2024","rating":5,"content":"Great"},{"authorName":"Robert R V.","publisherDate":"August 28, 2024","rating":5,"content":"Bea was excellent! She made me feel confident in making this selection."},{"authorName":"Michael R R.","publisherDate":"August 28, 2024","rating":5,"content":"I had a great experience with the gentleman that helped me get my policy "},{"authorName":"Cynthia C F.","publisherDate":"August 27, 2024","rating":5,"content":"Great customer service "},{"authorName":"Perry H.","publisherDate":"August 27, 2024","rating":5,"content":"Excellent "},{"authorName":"Michael C H.","publisherDate":"August 27, 2024","rating":5,"content":"Nice an easy "},{"authorName":"Carol B.","publisherDate":"August 25, 2024","rating":5,"content":"My"},{"authorName":"Charlotte H L.","publisherDate":"August 24, 2024","rating":5,"content":"The agent was great"},{"authorName":"William B M.","publisherDate":"August 21, 2024","rating":5,"content":"Everything went great!! All was explained so well, even I understood everything. The agent I talked to was patient and nice. I'm guite satisfied at the moment. All was great!!"},{"authorName":"Tege L.","publisherDate":"August 21, 2024","rating":5,"content":"Very helpful customer service."},{"authorName":"Marianne T.","publisherDate":"August 21, 2024","rating":5,"content":"Great!"},{"authorName":"Linda M.","publisherDate":"August 21, 2024","rating":5,"content":"Everything went great and very smooth."},{"authorName":"Belinda L A.","publisherDate":"August 20, 2024","rating":5,"content":"Easy to understand"},{"authorName":"Giullermo Z.","publisherDate":"August 19, 2024","rating":5,"content":"Great costumer service."},{"authorName":"Angela C.","publisherDate":"August 17, 2024","rating":5,"content":"Great Customer Services"},{"authorName":"Luciano D.","publisherDate":"August 17, 2024","rating":5,"content":"El servicio al Cliente muy bueno y atento."},{"authorName":"Edward B.","publisherDate":"August 17, 2024","rating":4,"content":"Still waiting on my policy in the mail "},{"authorName":"Stella R R.","publisherDate":"August 17, 2024","rating":5,"content":"stella roland"},{"authorName":"Renee W.","publisherDate":"August 17, 2024","rating":5,"content":"Good customer service, it's so good I am thinking about getting some more coverage "},{"authorName":"Sandra F.","publisherDate":"August 16, 2024","rating":5,"content":"Is a good affordable. Insurance and good rate "},{"authorName":"Teresa W.","publisherDate":"August 13, 2024","rating":4,"content":"Fantastic 😊"},{"authorName":"Brenda B.","publisherDate":"August 13, 2024","rating":5,"content":"Easy"},{"authorName":"Rodney J P.","publisherDate":"August 12, 2024","rating":5,"content":"Excellent service I am very satisfied with colonial Penn customer service thank you very much "},{"authorName":"Cheryl F.","publisherDate":"August 11, 2024","rating":5,"content":"The best service thank you."},{"authorName":"Jerry H.","publisherDate":"August 11, 2024","rating":5,"content":"Best it's for the time of need. "},{"authorName":"Deborah D.","publisherDate":"August 11, 2024","rating":5,"content":"Policy by phone. Very knowledgeable Great customer service. "},{"authorName":"Rhonda J.","publisherDate":"August 10, 2024","rating":5,"content":"Great service "},{"authorName":"Dorothy L B.","publisherDate":"August 09, 2024","rating":5,"content":"Wonderful customer service."},{"authorName":"Penelope M G.","publisherDate":"August 09, 2024","rating":5,"content":"Great Customer service."},{"authorName":"Columbus M.","publisherDate":"August 09, 2024","rating":5,"content":"Good "},{"authorName":"Jerome R.","publisherDate":"August 08, 2024","rating":3,"content":"Everything good so far."},{"authorName":"Lynda D H.","publisherDate":"August 07, 2024","rating":5,"content":"Amazing customer service, we enjoyed every minute!"},{"authorName":"Milford E B.","publisherDate":"August 06, 2024","rating":5,"content":"Regina Ruff was great good customer service."},{"authorName":"Rita J T.","publisherDate":"August 06, 2024","rating":5,"content":"Patient and knowledgeable "},{"authorName":"Lorraine S.","publisherDate":"August 06, 2024","rating":5,"content":"Great excellent service. Took time with me to help me figure out what I needed and there was no rush."},{"authorName":"Wilfredo F.","publisherDate":"August 06, 2024","rating":5,"content":"Excelente y muy reconfortante "},{"authorName":"April D B.","publisherDate":"August 06, 2024","rating":4,"content":"I was not expecting the premiums to be so expensive. "},{"authorName":"Ray M.","publisherDate":"August 05, 2024","rating":5,"content":"YeS"},{"authorName":"Liza V C.","publisherDate":"August 05, 2024","rating":5,"content":"Y'all are some very very Life Insurance Company and I am trying to get people to get with y'all thank you very much "},{"authorName":"Beverly J L.","publisherDate":"August 03, 2024","rating":5,"content":"Great Customer service. Keep up the good work!!"},{"authorName":"John J.","publisherDate":"August 02, 2024","rating":5,"content":"Great Representative."},{"authorName":"Joe M H.","publisherDate":"August 01, 2024","rating":1,"content":"Not, good at all, they took the money\r\nout of my checking account, to pay\r\nthe first installment of my policy.\r\nBut, I have not received any documents \r\nin the mail, stating that I have a policy,\r\nor that I approve of the language and\r\nterms of the policy. This is Morally Wrong.\r\nOne o scale of 1 to 10, ya\u2019ll or so far\r\nat a -10."},{"authorName":"Arturo M.","publisherDate":"August 01, 2024","rating":5,"content":"Colonial Penn struck me as a down to earth company also the african american spokesperson was the clincher for me....seem honest and truthful....so far so good thank you Art Martinez"},{"authorName":"Stella A Y.","publisherDate":"August 01, 2024","rating":5,"content":"Great customer service. Professional, knowledgeable and friendly. So glad I decided to finally make the call."},{"authorName":"Nora J.","publisherDate":"July 31, 2024","rating":5,"content":"Very nice person I talk to help me"},{"authorName":"Sandra J.","publisherDate":"July 31, 2024","rating":5,"content":"Very thankful for yall"},{"authorName":"Crystal L W.","publisherDate":"July 30, 2024","rating":5,"content":"I love colonial view"},{"authorName":"Suzanne S.","publisherDate":"July 29, 2024","rating":5,"content":"Your customer service agents are very knowledgeable."},{"authorName":"Karen H.","publisherDate":"July 29, 2024","rating":5,"content":"Great"},{"authorName":"Carrie R.","publisherDate":"July 28, 2024","rating":5,"content":"I love colonial penn"},{"authorName":"Denise S.","publisherDate":"July 28, 2024","rating":5,"content":"Great "},{"authorName":"Cynthia K.","publisherDate":"July 28, 2024","rating":1,"content":"Terrible!"},{"authorName":"Sherrilyn A.","publisherDate":"July 28, 2024","rating":5,"content":"Excellent Customer Service "},{"authorName":"Theresa R.","publisherDate":"July 27, 2024","rating":4,"content":"So far it's good "},{"authorName":"Sylvia W.","publisherDate":"July 27, 2024","rating":5,"content":"Great Customer service "},{"authorName":"Mary L S.","publisherDate":"July 26, 2024","rating":5,"content":"I\u2019m new to Colonial Penn but the gentleman who helped us with questions and signing up was professional and very knowledgeable "},{"authorName":"Patricia A W.","publisherDate":"July 26, 2024","rating":4,"content":"I am honestly not sure how much coverage I have. I am sent forms all the time even after I filled out things over the phone I am always left confused!"},{"authorName":"Luanne S.","publisherDate":"July 26, 2024","rating":5,"content":"Great communication 👏 "},{"authorName":"Luz M.","publisherDate":"July 25, 2024","rating":5,"content":"Excellent "},{"authorName":"Judith C.","publisherDate":"July 25, 2024","rating":5,"content":"Excellent , and caring ,efficient interaction "},{"authorName":"Felicia L.","publisherDate":"July 25, 2024","rating":5,"content":"Good customer service "},{"authorName":"Lisa M.","publisherDate":"July 25, 2024","rating":5,"content":"Grea"},{"authorName":"Sheila S.","publisherDate":"July 25, 2024","rating":5,"content":"Great at explaining no pressure and answered all of my questions,very refreshing to have someone with patience and compassion. Thank you soooo very much, I feel I made the best decision to go with colonial Penn\r\n"},{"authorName":"Juanita H.","publisherDate":"July 24, 2024","rating":5,"content":"great customer service "},{"authorName":"Lana B.","publisherDate":"July 24, 2024","rating":5,"content":"Lana Beverly, thank you for great service you have provided me. "},{"authorName":"Stephanie L B.","publisherDate":"July 24, 2024","rating":5,"content":"Excellent"},{"authorName":"Jesus R.","publisherDate":"July 23, 2024","rating":5,"content":"Excelente servicio de parte de Ana Tellería, muy buen trato y muy buena comunicación, excelente..."},{"authorName":"Angie M M.","publisherDate":"July 21, 2024","rating":5,"content":"Very satisfied "},{"authorName":"Jack E J.","publisherDate":"July 20, 2024","rating":5,"content":"Jack jackson"},{"authorName":"Patricia C.","publisherDate":"July 19, 2024","rating":1,"content":"Lied about price "},{"authorName":"Vernell S.","publisherDate":"July 18, 2024","rating":5,"content":"Thank You,\r\nSincerely,\r\nVernell"},{"authorName":"Charlotte H.","publisherDate":"July 18, 2024","rating":5,"content":"Yes"},{"authorName":"Narina M.","publisherDate":"July 18, 2024","rating":4,"content":"Good "},{"authorName":"Yolanda A.","publisherDate":"July 18, 2024","rating":5,"content":"Great customer service."},{"authorName":"Orlando V.","publisherDate":"July 17, 2024","rating":5,"content":"Excellent "},{"authorName":"Lester H N.","publisherDate":"July 17, 2024","rating":4,"content":"Yes I was pleased with the agent "},{"authorName":"Edward B.","publisherDate":"July 16, 2024","rating":5,"content":"Excellent customer service "},{"authorName":"Rodney J H.","publisherDate":"July 16, 2024","rating":5,"content":"Excellent customer service!!"},{"authorName":"Patricia A W.","publisherDate":"July 16, 2024","rating":5,"content":"Great job "},{"authorName":"Jillian C.","publisherDate":"July 16, 2024","rating":5,"content":"Very detailed explanation on my questions and very knowledgeable\u2026good customer service as well "},{"authorName":"Geraldine M.","publisherDate":"July 15, 2024","rating":5,"content":"Great service"},{"authorName":"Paul B.","publisherDate":"July 15, 2024","rating":5,"content":"Great service"},{"authorName":"Delois B.","publisherDate":"July 15, 2024","rating":5,"content":"Very friendly and easy to work with. They are very knowledgeable too about Insurance ."},{"authorName":"Jt N.","publisherDate":"July 15, 2024","rating":2,"content":"I\u2019m on automatic payments from checking account. My payments are often deducted up to 4 days after due date. Customer service claims I\u2019m covered. Legally that\u2019s a late payment. I don\u2019t know if they can use this to deny payment on a claim."},{"authorName":"Melida Y.","publisherDate":"July 14, 2024","rating":4,"content":"Helpful customer service "},{"authorName":"Carolyn L.","publisherDate":"July 09, 2024","rating":5,"content":"Customer service was awesome."},{"authorName":"Hazel T.","publisherDate":"July 08, 2024","rating":5,"content":"The young man that helped me on the phone was amazing, he should get a raise"},{"authorName":"Jewel S.","publisherDate":"July 07, 2024","rating":5,"content":"Great customer service. Purchasing policy was easy and agent extremely kind and helpful."},{"authorName":"Manuel M.","publisherDate":"July 07, 2024","rating":5,"content":"Excellent "},{"authorName":"Lynnette B.","publisherDate":"July 07, 2024","rating":5,"content":"Excellent customer service. Very knowledgeable. Helped me resolve my issue."},{"authorName":"Stephanie M C.","publisherDate":"July 06, 2024","rating":5,"content":"Great Customer Service "},{"authorName":"Richard S B.","publisherDate":"July 06, 2024","rating":5,"content":"your great!!\r\nrick"},{"authorName":"Ramonua C H.","publisherDate":"July 06, 2024","rating":5,"content":"Great customer service "},{"authorName":"Roberta R.","publisherDate":"July 06, 2024","rating":5,"content":"She was great and I hope everyone experience the same "},{"authorName":"Jeannie H.","publisherDate":"July 05, 2024","rating":5,"content":"Great customer service.!!! 🥰"},{"authorName":"Jaquelin R.","publisherDate":"July 04, 2024","rating":5,"content":"Great customer service "},{"authorName":"William S R.","publisherDate":"July 04, 2024","rating":5,"content":"Great service "},{"authorName":"Lorretta G.","publisherDate":"July 04, 2024","rating":5,"content":"Great explanation of benefits."},{"authorName":"Sylvia F.","publisherDate":"July 03, 2024","rating":5,"content":"you're great cust service ia akway grreat keep up the good work "},{"authorName":"Shirley I B.","publisherDate":"July 02, 2024","rating":5,"content":"Best service for my need"},{"authorName":"Gary W S.","publisherDate":"July 02, 2024","rating":5,"content":"You all are Awsume!!"},{"authorName":"Paullette M.","publisherDate":"July 02, 2024","rating":5,"content":"Great customer service "},{"authorName":"Nicol D.","publisherDate":"July 02, 2024","rating":5,"content":"It all good"},{"authorName":"Maria Del Pilar A.","publisherDate":"July 01, 2024","rating":5,"content":"EXCELLENT!"},{"authorName":"Melissa A.","publisherDate":"July 01, 2024","rating":5,"content":"Good "},{"authorName":"Roslyn S L.","publisherDate":"June 30, 2024","rating":5,"content":"The experience was effortless."},{"authorName":"Carol A A.","publisherDate":"June 30, 2024","rating":5,"content":"Your customer service is the best. Your integrity regarding not only protecting my account information stood out to me. I felt like my life as a person matters to you. Thanks for taking all the measures you took to protect me as well as my account. Thanks kindly."},{"authorName":"Mary J P.","publisherDate":"June 30, 2024","rating":5,"content":"Great customer Service"},{"authorName":"Kenneth B.","publisherDate":"June 30, 2024","rating":5,"content":"Every thing was great thanks so much. "},{"authorName":"Wilma K.","publisherDate":"June 29, 2024","rating":5,"content":"it was so easy to get additional coverage on the phone. "},{"authorName":"Calvinette C.","publisherDate":"June 29, 2024","rating":5,"content":"Great service and opportunities."},{"authorName":"Tanya Renee T.","publisherDate":"June 28, 2024","rating":5,"content":"Great customer service "},{"authorName":"Sharon S.","publisherDate":"June 28, 2024","rating":5,"content":"The service was so nice representative that I talked to was really nice"},{"authorName":"Ronald H.","publisherDate":"June 28, 2024","rating":5,"content":"I AM VERY PLEASED WITH COLONIAL PENN LIFE INSURANCE! VERY PROFESSIONAL AND FRIENDLY STAFF!"},{"authorName":"Isabel L V.","publisherDate":"June 28, 2024","rating":5,"content":"Excellent "},{"authorName":"Brenda M C.","publisherDate":"June 28, 2024","rating":5,"content":"Brendacox "},{"authorName":"Dennis H.","publisherDate":"June 27, 2024","rating":5,"content":"Great customer service "},{"authorName":"John H.","publisherDate":"June 26, 2024","rating":5,"content":"The service over the phone was great "},{"authorName":"Kenneth M C.","publisherDate":"June 26, 2024","rating":5,"content":"Thank you for your service and when I can I'll increase the benefit amount"},{"authorName":"Lynette S M.","publisherDate":"June 25, 2024","rating":5,"content":"Awesome "},{"authorName":"Janet C.","publisherDate":"June 25, 2024","rating":5,"content":"True great service "},{"authorName":"Sara W.","publisherDate":"June 24, 2024","rating":5,"content":"Great customer service"},{"authorName":"Kristi A.","publisherDate":"June 24, 2024","rating":5,"content":"Great customer service "},{"authorName":"Benjamin D.","publisherDate":"June 24, 2024","rating":5,"content":"Very knowledgeable in what I was looking for. Understanding my Position on the matter. "},{"authorName":"Harold O J.","publisherDate":"June 24, 2024","rating":5,"content":"Great Customer Service "},{"authorName":"Brenda B.","publisherDate":"June 23, 2024","rating":5,"content":"I am very happy"},{"authorName":"Norma I S.","publisherDate":"June 23, 2024","rating":5,"content":"The first contact to get the CPIC was good; then I tried to contact the company due to an email received, no response provided. "},{"authorName":"Shirley C.","publisherDate":"June 23, 2024","rating":4,"content":"Like non I've experienced before.but was a little expensive for me. "},{"authorName":"Connie Jean T.","publisherDate":"June 22, 2024","rating":4,"content":"Good service "},{"authorName":"Patricia E.","publisherDate":"June 20, 2024","rating":5,"content":"Wonderful customer interaction!"},{"authorName":"John H S.","publisherDate":"June 20, 2024","rating":5,"content":"Efficient!"},{"authorName":"Ginetta N.","publisherDate":"June 20, 2024","rating":4,"content":"I have had good customer service, however I had to make two calls to get my issues resolved. Otherwise, I am pleased with my account."},{"authorName":"Karen W.","publisherDate":"June 19, 2024","rating":5,"content":"Great explanations and patient with me!"},{"authorName":"Iris N P.","publisherDate":"June 19, 2024","rating":5,"content":"C/s service person was very nice and helped me get payments set up."},{"authorName":"Karen C.","publisherDate":"June 18, 2024","rating":4,"content":"Very helpful when adding a new policy"},{"authorName":"Gladys M L.","publisherDate":"June 18, 2024","rating":5,"content":"Good company "},{"authorName":"John R.","publisherDate":"June 18, 2024","rating":5,"content":"Representative was great \r\nGot all my questions answered "},{"authorName":"Michele D.","publisherDate":"June 18, 2024","rating":5,"content":"It went very well and I am happy to have this coverage for my children's sake. The representative was helpful and patient."},{"authorName":"Ruth G.","publisherDate":"June 18, 2024","rating":5,"content":"It was easy as advertised and everyone was very pleasant!"},{"authorName":"Rufus W.","publisherDate":"June 18, 2024","rating":5,"content":"My experience was great. I would still be a client but you don\u2019t have Term life insurance, which is what I need."},{"authorName":"Michael P D.","publisherDate":"June 18, 2024","rating":5,"content":"Great service "},{"authorName":"Alvina G C.","publisherDate":"June 17, 2024","rating":5,"content":"Excellent service "},{"authorName":"Angela M D.","publisherDate":"June 17, 2024","rating":5,"content":"Great"},{"authorName":"Tiffina L D.","publisherDate":"June 17, 2024","rating":5,"content":"Colonial Penn is an excellent insurance company."},{"authorName":"Luther G.","publisherDate":"June 17, 2024","rating":5,"content":"Great customer service "},{"authorName":"Maria R.","publisherDate":"June 16, 2024","rating":5,"content":"They are very helpful"},{"authorName":"Hortensia L L.","publisherDate":"June 16, 2024","rating":5,"content":"verry good service . Thank you ."},{"authorName":"Shonda W.","publisherDate":"June 15, 2024","rating":5,"content":"Great people "},{"authorName":"Markie B.","publisherDate":"June 15, 2024","rating":5,"content":"Molly was very helpful in getting my policy setup & explaining all the details. She made every effort in making sure I understood all those details. Molly has a very personable and helpful attitude."},{"authorName":"Estell R M.","publisherDate":"June 15, 2024","rating":5,"content":"Thank you."},{"authorName":"Barbara L S.","publisherDate":"June 14, 2024","rating":5,"content":"They were very professional and polite "},{"authorName":"Angela M D.","publisherDate":"June 14, 2024","rating":5,"content":"Great customer service"},{"authorName":"Nancy J S.","publisherDate":"June 13, 2024","rating":5,"content":"Excellent service and fast, reliable response.\r\nAwesome Company!"},{"authorName":"Ruth N.","publisherDate":"June 13, 2024","rating":5,"content":"Representative gave me the important information I needed."},{"authorName":"Velvet F.","publisherDate":"June 13, 2024","rating":1,"content":"i was charged 2 times on 2 different debut cards and i want a refund no credit"},{"authorName":"Sonia O.","publisherDate":"June 12, 2024","rating":4,"content":"Good services"},{"authorName":"Rita W.","publisherDate":"June 12, 2024","rating":5,"content":"Great customer service!"},{"authorName":"Mattie W.","publisherDate":"June 11, 2024","rating":3,"content":"There Pretty Good "},{"authorName":"Juretha T.","publisherDate":"June 11, 2024","rating":5,"content":"The agent was very helpful and informed!!! She put me at ease and made me feel comfortable !!! As I started my career in insurance I knew that she was good. Thank you Angel\u203c️"},{"authorName":"Frances C.","publisherDate":"June 11, 2024","rating":3,"content":"Ok but I need to borrow from my insurance and I was told I have to call and ask for a form to be mail to me and then mail it back this takes a month what if you need the money now why is this not online so we can access and do it ourselves "},{"authorName":"Karen A S.","publisherDate":"June 11, 2024","rating":5,"content":"The agents are knowlrdgeable and the company follows through on every contact."},{"authorName":"Henry W.","publisherDate":"June 11, 2024","rating":5,"content":"Colonial Penn Life insurance are the greatest they have helped me with all my future funeral needs as I expected. They're the best"},{"authorName":"Eugene H.","publisherDate":"June 10, 2024","rating":5,"content":"Great service."},{"authorName":"Becky L P.","publisherDate":"June 10, 2024","rating":5,"content":"Great"},{"authorName":"Beatrice S.","publisherDate":"June 10, 2024","rating":5,"content":"Colonial Penn is customer reps r patient, reliable n understandable. Very knowledable."},{"authorName":"Steven J.","publisherDate":"June 10, 2024","rating":5,"content":"graet jobs"},{"authorName":"Pierre A S.","publisherDate":"June 04, 2024","rating":5,"content":"I like everything about this company."},{"authorName":"Robert A C.","publisherDate":"June 02, 2024","rating":5,"content":"I\u2019m still with Colonial Penn, just can no longer make payments. Life sucks sometimes."},{"authorName":"Karen B.","publisherDate":"June 02, 2024","rating":4,"content":"Pretty good but a pain with letters"},{"authorName":"Loretta M A.","publisherDate":"June 02, 2024","rating":5,"content":"I am a happy Colonial Penn Client. Thank\r\nfor reaching out. Loretta Adams"},{"authorName":"Dorothy M W.","publisherDate":"June 01, 2024","rating":5,"content":"Excellent service "},{"authorName":"Bruce E M.","publisherDate":"May 31, 2024","rating":5,"content":"Your website has to be the easiest to work with. "},{"authorName":"Ruby Anne L.","publisherDate":"May 31, 2024","rating":5,"content":"At times when I'm paying my account on the phone you ask if I know anyone who might want to purchase your insurance. I believe that is a poor judgement request."},{"authorName":"Saundra A M.","publisherDate":"May 31, 2024","rating":5,"content":"Representative really helps"},{"authorName":"Victoria J.","publisherDate":"May 30, 2024","rating":5,"content":"Appreciate their quick response to all of my issues I'm am extremely satisfied with Colonial Penn service "},{"authorName":"Donnell P.","publisherDate":"May 30, 2024","rating":5,"content":"Good "},{"authorName":"Frances A B.","publisherDate":"May 29, 2024","rating":5,"content":"FRIENDLY, POLITE,HELPFUL,FELT AS IF I WERE TALKING TO A PROFESSIONAL FAMILY MEMBER. VERY HELPFUL WITH MY QUESTIONS . ALL AROUND GREAT SERVICE, WOULD RECOMMEND THIS COMPANY TO ANYBODY. & AFFORDABLE & EASY POLICY TOO. THANK YOU SO MUCH!"},{"authorName":"Donna G.","publisherDate":"May 29, 2024","rating":4,"content":"I had to wait over a week before I received a call."},{"authorName":"Noreen M.","publisherDate":"May 29, 2024","rating":5,"content":"Great customer service!"},{"authorName":"Helen B H.","publisherDate":"May 28, 2024","rating":5,"content":"Good morning. From the start, everyone was very helpful and answered all my questions. Thank you for being there. Helen H."},{"authorName":"Gregory D W.","publisherDate":"May 28, 2024","rating":5,"content":"Good "},{"authorName":"Neshko N.","publisherDate":"May 28, 2024","rating":5,"content":"I like the company so they\u2019re great. I have no problem."},{"authorName":"James V P.","publisherDate":"May 27, 2024","rating":5,"content":"JAMES V PECORARO "},{"authorName":"Irvin B.","publisherDate":"May 23, 2024","rating":5,"content":"Great experience and they've always worked with me when I had to rearrange my payment dates and the reps I've spoken with has been pleasant and understanding 😊 "},{"authorName":"Larry T.","publisherDate":"May 23, 2024","rating":5,"content":"Good customer service "},{"authorName":"Jacqueline J.","publisherDate":"May 22, 2024","rating":4,"content":"Great customer service. Only one lady l had a problem with. Other than that, I have had good service. Thank you "},{"authorName":"Lorna J I.","publisherDate":"May 22, 2024","rating":3,"content":"I gave this rating because I\u2019ve signed up with auto pay and you guys don\u2019t be taking out the funds for my policy now I\u2019m three month in the rear because of this "},{"authorName":"Judith D.","publisherDate":"May 21, 2024","rating":5,"content":"Great setvice"},{"authorName":"Jose L R.","publisherDate":"May 21, 2024","rating":5,"content":"Great job "},{"authorName":"Conrad S T.","publisherDate":"May 21, 2024","rating":5,"content":"Good service "},{"authorName":"Susan S.","publisherDate":"May 21, 2024","rating":5,"content":"SUSAN S"},{"authorName":"Mary M.","publisherDate":"May 21, 2024","rating":5,"content":"Professional service "},{"authorName":"Marinieca L S.","publisherDate":"May 20, 2024","rating":5,"content":"Good "},{"authorName":"Frederick E.","publisherDate":"May 20, 2024","rating":5,"content":"Everything went fast . "},{"authorName":"Adam M.","publisherDate":"May 20, 2024","rating":5,"content":"I would like to thank you all for giving me And my family. The Relief of not having to worry about my home going. Appreciate you."},{"authorName":"Mary S.","publisherDate":"May 19, 2024","rating":5,"content":"Great customer service. Found my problem and checked it through everyone above him he needed to."},{"authorName":"Paul M.","publisherDate":"May 19, 2024","rating":4,"content":"Pay by phone can be better "},{"authorName":"Brenda H.","publisherDate":"May 19, 2024","rating":5,"content":"Colonial Penn cares."},{"authorName":"Pamela B.","publisherDate":"May 19, 2024","rating":5,"content":"Great service "},{"authorName":"Michael F.","publisherDate":"May 19, 2024","rating":1,"content":"What a rip off!"},{"authorName":"Albert D R.","publisherDate":"May 18, 2024","rating":5,"content":"I haven\u2019t had it long enough"},{"authorName":"Gregory L S.","publisherDate":"May 18, 2024","rating":5,"content":"Great services"},{"authorName":"Stanton F W.","publisherDate":"May 17, 2024","rating":5,"content":"X"},{"authorName":"Mary A.","publisherDate":"May 17, 2024","rating":5,"content":"Great customer service "},{"authorName":"Sandra T.","publisherDate":"May 17, 2024","rating":5,"content":"Excellent customer service "},{"authorName":"Sharon R M.","publisherDate":"May 17, 2024","rating":5,"content":"Great customer service and I appreciate it "},{"authorName":"Violeta M.","publisherDate":"May 07, 2024","rating":5,"content":"Great customer service most especially Suzi Suggs !!!"},{"authorName":"Latesha A W.","publisherDate":"May 06, 2024","rating":1,"content":"Don't see out policys"},{"authorName":"Ronald C B.","publisherDate":"May 04, 2024","rating":5,"content":"Great customer service "},{"authorName":"Marva R.","publisherDate":"May 04, 2024","rating":4,"content":"Had to call too many numbers before I reached the correct department"},{"authorName":"Anna B S.","publisherDate":"May 04, 2024","rating":5,"content":"Great service. "},{"authorName":"Rhonda A H.","publisherDate":"April 27, 2024","rating":5,"content":"Great customer service!"},{"authorName":"Laura T.","publisherDate":"April 26, 2024","rating":5,"content":"Yes the service was great and she was professional and polite "},{"authorName":"Sharon L A.","publisherDate":"April 26, 2024","rating":5,"content":"I was very happy with the help I got"},{"authorName":"Maureen A G.","publisherDate":"April 26, 2024","rating":5,"content":"Your representative was nice and knowledgeable."},{"authorName":"Perry A S.","publisherDate":"April 26, 2024","rating":4,"content":"Exellent customer service. Policy was explained clearly and in a fashion that was eady to understand. Monica is a great rep."},{"authorName":"Olga Estella A.","publisherDate":"April 25, 2024","rating":5,"content":"Great customer service "},{"authorName":"Dixie S H.","publisherDate":"April 25, 2024","rating":5,"content":"The person was very nice and helpful. "},{"authorName":"Patricia L B.","publisherDate":"April 25, 2024","rating":5,"content":"Excellent"},{"authorName":"Thelma R O.","publisherDate":"April 24, 2024","rating":5,"content":"It was great "},{"authorName":"Lovell G M.","publisherDate":"April 24, 2024","rating":5,"content":"I like doing business with you all I fill so contable with you all"},{"authorName":"Virginia M G.","publisherDate":"April 23, 2024","rating":5,"content":"Great service thx."},{"authorName":"Danny L R.","publisherDate":"April 22, 2024","rating":5,"content":"Very good"},{"authorName":"Sherry B.","publisherDate":"April 22, 2024","rating":3,"content":"Hi I haven\u2019t received my forms yet that I was supposed to to get."},{"authorName":"Robert G L.","publisherDate":"April 16, 2024","rating":5,"content":"Great service when i registered.very easy Robert 198!!"},{"authorName":"Carolyn M H.","publisherDate":"April 13, 2024","rating":5,"content":"Very professional "},{"authorName":"Beverly E.","publisherDate":"April 13, 2024","rating":5,"content":"Great service "},{"authorName":"Kathy L B.","publisherDate":"April 12, 2024","rating":5,"content":"Great customer service"},{"authorName":"Anne N.","publisherDate":"April 12, 2024","rating":5,"content":"Customer svc is the best you'll find!"},{"authorName":"Pamella C R.","publisherDate":"April 11, 2024","rating":5,"content":"Friendly knowledgeable, customer service"},{"authorName":"April J.","publisherDate":"April 11, 2024","rating":3,"content":"Great had to get it again for my mom"},{"authorName":"Ada S R.","publisherDate":"April 11, 2024","rating":5,"content":"Great customer service! The lady that waited on me,was very knowledgeable and answered all my questions."},{"authorName":"Larry L.","publisherDate":"April 07, 2024","rating":4,"content":"Great customer service "},{"authorName":"Louise P Y.","publisherDate":"April 07, 2024","rating":5,"content":"Good people to talk to give you a lot of help. "},{"authorName":"Billie T.","publisherDate":"March 29, 2024","rating":5,"content":"Thank you to Romona for being so friendly and helpful during our call. She is a real asset to your staff."},{"authorName":"Desneiges M.","publisherDate":"March 29, 2024","rating":5,"content":"Quick response w/paper work. "},{"authorName":"Charles O B.","publisherDate":"March 28, 2024","rating":5,"content":"Agent was so great to work with - he had so much knowledge; he was very professional, kind and helpful. Thank you so very much !!"},{"authorName":"Monique D C.","publisherDate":"August 29, 2024","rating":5,"content":"Excellent "},{"authorName":"Carron G.","publisherDate":"March 28, 2024","rating":5,"content":"The agent was good at explaining the coverage & pricing."},{"authorName":"Charlean W.","publisherDate":"March 27, 2024","rating":5,"content":"Awesome "},{"authorName":"Carol F.","publisherDate":"March 27, 2024","rating":5,"content":"Very helpful and kind"},{"authorName":"Gary L Y.","publisherDate":"March 27, 2024","rating":5,"content":"Great Customer Service Team "},{"authorName":"David M.","publisherDate":"March 27, 2024","rating":5,"content":"Good customer service!"},{"authorName":"June Ann D.","publisherDate":"March 27, 2024","rating":5,"content":"Great customer service. "},{"authorName":"Floramae T.","publisherDate":"March 27, 2024","rating":1,"content":"I cancel this insurance the second day I got it, and I spoke to several different agent but No one could help me cancel! Sad!"},{"authorName":"Brian S M.","publisherDate":"March 23, 2024","rating":5,"content":"Good Luck 🍀"},{"authorName":"Susan C.","publisherDate":"March 22, 2024","rating":5,"content":"Great customer service"},{"authorName":"Paul J E.","publisherDate":"March 22, 2024","rating":5,"content":"Good Custer service"},{"authorName":"Patricia A W.","publisherDate":"March 22, 2024","rating":5,"content":"They were very nice and patient with explaining the policy and I feel I now have the ability to provide something to my family in the future. For that, I am very thankful."},{"authorName":"Pamela S.","publisherDate":"March 21, 2024","rating":5,"content":"Great service"},{"authorName":"Clifford J H.","publisherDate":"March 21, 2024","rating":5,"content":"Great service all the time"},{"authorName":"Robert K.","publisherDate":"March 21, 2024","rating":5,"content":"Easy to do business with. "},{"authorName":"Paul P.","publisherDate":"March 21, 2024","rating":5,"content":"Very courteous and Professional "},{"authorName":"Susan Elaine M.","publisherDate":"March 20, 2024","rating":5,"content":"Rep was very helpful. Made the process easy. "},{"authorName":"Margaret H.","publisherDate":"March 20, 2024","rating":5,"content":"My first impression was wonderful. Great customer service"}]
Get a quick insurance quote now!
Pressed for time? We get it! Select your state to see which of our plans fit your needs and are available to you.
State