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How do I change my address?
To change your address please register online now. Once you've registered you'll see your account information, including address, and you can submit an account update request online. If you prefer not to register now, please call us at 1-800-523-9100 8:30 am to 5:30 pm (ET), Monday-Friday. NY residents, call 1-800-323-4542.
Related Frequently Asked Questions
Do I need any special settings on my computer to electronically sign my insurance documents?
Once I register, what information about my policy will be available?
What information do I need to register at My.ColonialPenn.com?
When can I view my account information?
My records do not match what I am seeing for my policy information, what should I do?
If the owner of the policy is a Trust or a Corporation, is it possible to register?
I have a Medicare Supplement policy with Colonial Penn, can I register?
How do I change my payment method?
Can I download forms from this website?
What payment options are available?
Can I pay my current bill online or over the phone?
I have more than one policy, can I just get one bill?
Where can I see your notices on privacy and confidentiality?
We make customer service simple.
Managing your policy is simple and easy. Log in to your account to see:
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- Coverage amounts
- Cash value & loan information
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- Payment history
- Where to submit an address change
For Customer Support,Call 1-877-877-8052
8:30 AM to 5:30 PM (ET), Monday-Friday.
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